We've completely overhauled the email template system. The all-new HTML email templates are not only more visually polished and professional, but also give merchants unprecedented flexibility and customization options.
Fresh Design, Professional Delivery
The new email templates feature a completely redesigned HTML layout with improved formatting that renders beautifully across all major email clients including Gmail, Outlook, and Apple Mail. Whether it's a verification code, order confirmation, shipping notification, or refund alert — every email leaves a professional brand impression on your customers.
Full Customization for Branded Emails
Merchants can now freely edit email content and styling to create fully personalized branded emails. From copywriting to visual design, everything is in your hands — turning every shipping email into a window for brand communication.
One-Click Templates to Get Started Fast
Don't want to start from scratch? No problem. The system comes with beautifully designed built-in templates that merchants can apply with a single click. After applying a template, you can further customize the details to strike the perfect balance between efficiency and personalization.
5 Styles, Your Choice
The system now includes 5 distinct email template styles. Merchants can choose based on their brand identity, apply with one click, or customize further to create a unique email experience:
- Classic: Clean and practical, strong compatibility for all scenarios
- Modern: Refined and elegant, strong brand presence and professional image
- Holiday: Festive vibes, a powerful marketing tool for promotions
- Anniversary: Celebration theme, brand storytelling and user engagement
- Minimalist: Pure simplicity, content-focused, ideal for minimalist brands
Each style covers all 16 email scenarios with multi-language support including Simplified Chinese, Traditional Chinese, and English. Available for both CN and International sites.
Head to your merchant dashboard now to try the new email template system!