We are excited to introduce a new feature on the APSDAI system—the Educational and Academic Discount User Identity Verification. This feature will further enhance the user experience and ensure that only eligible users can enjoy the discounts we offer. Let’s take a closer look at this exciting new functionality!
1、Publish Products that Require Verification
Merchants can list products that require users to submit specific documentation to qualify for discounts.
2、Order Placement and Notification
After customers place an order, they will see a prompt on the order page indicating that they need to upload the required documents to verify their eligibility for the discount.
3、Merchant Backend—Awaiting User Document Upload
Merchants can view orders that are pending document submission in their backend.
3.1、End-User—Upload Required Documents
Users will be directed to the user portal to upload the necessary documentation to verify their eligibility.
4、Merchant—Review Submitted Documents
Once the user submits the required documents, the merchant will review them.
4.1、End-User—Document Rejection Notification
If the documents are incorrect or insufficient, the user will receive a notification to resubmit the required information.
4.2、Merchant—Approval and Order Processing
If the documents are accurate and complete, the merchant can approve the submission, and the order will be processed automatically.
5、Order Fulfillment
- Manual Fulfillment: Merchants can manually enter license keys or mark the order as shipped if no license key is required.
- Automatic Product Key Issuance: Upon approval, the system can automatically retrieve a license key from inventory or use an API to fulfill the order.
Once the merchant has processed the order, the user will receive an email notification confirming the order completion or can view the order details in the user portal.
Streamlined Process
-
Pay First, Submit Later: Users can place an order first and then submit the required documents for verification.
-
Seamless Experience: The entire process, from payment to document submission and review, is designed to be smooth and efficient.
